Cookie Policy

Introduction and concept of cookies.

In compliance with the provisions of Article 22, section two, of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, this document aims to inform you about cookies, their function, utility, and necessity, so you can freely decide whether to accept them or not. However, you are explicitly informed that some cookies may be necessary for communications between your device and the network, as well as for providing services expressly requested by you. These cases are exempt from the obligations established in the aforementioned article.

A cookie is simply a file with an anonymous code that is downloaded to your computer when accessing certain web pages. These small files allow a website to store, record, and retrieve information passively about a user’s browsing habits or their device’s behavior on the website. This information can include the access location, connection time, device type (desktop or mobile), operating system, browser, most visited pages, and the number of clicks made, among other user behavior data online.

You can deactivate cookies in your browser and delete them at any time. However, you should be aware that while the website is accessible without cookies being enabled, their deactivation may prevent proper functionality. To learn more about cookies, visit the following URL: http://www.aboutcookies.org/.

Types of cookies.

Cookies are classified into the following categories based on their functions:

Strictly necessary or technical cookies: These allow the user to navigate through a website, platform, or application and use the different options or services available on it.

Personalization cookies: These allow the user to configure some general characteristics when accessing the service (language, browser type, etc.).

Analytical cookies: These enable the tracking and analysis of user behavior on the websites they are linked to. They are used for activity analysis of websites or applications accessed by the user and to create browsing profiles that may be used to improve the user experience.

Advertising cookies: These are used to manage advertising spaces that the website or application owner has included.

Behavioral advertising cookies: These allow the management of advertising spaces included by the website or application owner in the most effective way possible, using user behavior data stored in these cookies.

 

Use of cookies on the website.

We expressly, precisely, and unequivocally inform you that the information obtained through the cookies installed on your computer, except for those used for navigation personalization and technical purposes, will not be used by us, as we do not use analytical or advertising cookies of any kind. The recipients of the information obtained through the cookies installed on your computer will be the following entities:

Hotel Bilbao Plaza

Google

 The intended purposes are as indicated in the following table:

Name	First or third-party	Duration	Purpose
cookie_alerta	First-party	Current session duration	Display cookie notice only once per session
popup_faldon	First-party	Current session duration	Display offer popup only once per session (only when there is an offer popup)
_utma	Google Analytics	2 years	Used to distinguish between users and sessions.
_utmb	Google Analytics	10 minutes from creation or modification	Used to determine if there is a new session or visit.
_utmc	Google Analytics	At the end of the session	Used for compatibility with the urchin.js library. Previously, this cookie worked together with the _utmb cookie to determine if the user was in a new session or visit.
_utmz	Google Analytics	6 months	Saves traffic source or campaign explaining how the user reached the website.
_utmt	Google Analytics	At the end of the session	Used to define the type of user request. It is used to establish page usage statistics.
DoubleClick	Adwords	At the end of the session	Segment content to be relevant for users.

 

Name	Information processed	Purpose
Strictly necessary	User session, registration details, reservations.	Manage user registration and session maintenance, navigation personalization, load balancing
Google Analytics	Visited websites, frequency, number and repetition of visits, browsing time, searches made, accessed links, browser used, service provider operator, location linked to IP address	Measure and analyze user browsing, track and analyze user behavior, create anonymous user browsing profiles, introduce improvements based on user data analysis
Google Adwords	IP address, searches performed, accessed links and ads accessed.	Display products most suitable for the user, segment target audience, measure results, flexible budgets, and identify new markets.

Revocation of consent

for the use of cookies and browser settings. As mentioned, once cookies are installed, you can revoke your consent and delete them at any time. To do this, you can use the content and privacy configuration options available in the browser you use while browsing the web.

Below are links for the main browsers and devices, providing information on how to manage cookies in your browser.

Internet Explorer™: Version 6

http://support.microsoft.com/kb/283185/es

Version 7 and 8

http://windows.microsoft.com/es-ES/windows-vista/Block-or-allow-cookies

Version 9

http://windows.microsoft.com/es-ES/windows7/How-to-manage-cookies-in-Internet-Explorer-9

Microsoft Edge

https://support.microsoft.com/es-es/microsoft-edge/eliminar-las-cookies-en-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

Safari™:

http://support.apple.com/kb/PH5042?viewlocale=es_ES

http://support.apple.com/kb/HT1677?viewlocale=es_ES

Google™:

https://support.google.com/chrome/answer/95647?hl=es&hlrm=en

Firefox™:

http://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-?redirectlocale=en-US&redirectslug=Cookies

Opera™:

http://help.opera.com/Windows/11.50/es-ES/cookies.html

Android:

http://support.google.com/android/?hl=es

 

Cookie Policy Updates and Contact.

This Cookie Policy may vary depending on the cookies used. We recommend you review this policy each time you access our website to stay properly informed about how and why we use cookies and to be aware of any changes to the type of data collected. If you have any questions about our Cookie Policy or wish to revoke the consent previously granted, you can contact the COMPANY via the following email address info@hotelbilbaoplaza.com, indicating "Cookie Policy" in the subject line.